Print Support

Standard Templates

The easiest and fastest way to send us your files is through PDF technology. Not only are the files complete (with no missing fonts or links) but they hold true colour management, trapping and open pre-press information. The files are so small in size that it is a breeze to send them over the internet via our ftp and e-mail services - without any loss of quality or data.

We require Artwork trim sizes to be as listed with a 2mm bleed and 4mm on booklets.

Business Cards

3.5 x 2 Rounded Corners

3.5 x 2 Oval Template

3.5 x 2

3.5 x 2 Leaf Template

Postcards

2.5 x 2.5

4 x 9

4.25 x 6

4.25 x 2.75

8.5 x 3.5

8 x 5

2 x 8

8.5 x 11

4.25 x 11

3 x 4

11 x 17

5.5 x 11

4 x 4

8.5 x 5.5

8.5 x 3.66

8.5 x 2.75

5.5 x 2.125

8.5 x 6

6 x 9

2.5 x 8.5

6 x 11

5 x 7

3.75 x 9

4.25 x 5.5

4 x 6

Flyers

5.5 x 8.5

4.25 x 11

8.5 x 14

8.5 x 17

8.5 x 7

8.5 x 7.5

11 x 17

11.5 x 17.5

8 x 10

12 x 18

8.5 x 11

9 x 12

3.5 x 8.5

17 x 22

9 x 16

11 x 25.5

Brochures

8.5 x 11

8 Page Fold (4 panel)

8 .5 x 11

Half Fold

8 .5 x 11

Roll Fold

8.5 x 11

Zfold-Right Front (back inc)

8.5 x 14

Half Fold

8.5 x 14

Roll Fold

8.5 x 14

Zfold-Right Front (back inc)

8.5 x 14

Zfold

8 .5 x 14

Accordion Fold

8 .5 x 14

Gate Fold

8.5 x 14

Double Gate Fold

9 x 12

Roll Fold

11 x 14

Accordion Fold

11 x 17

Half Fold

11 x 17

Roll Fold

11 x 17

Zfold-Right Front (back inc)

11 x 17

Double Parallel

11 x 17

4 Accordion Fold

11 x 17

Accordion Fold Back

11 x 17

Double Gate

11 x 17

Accordion Fold

11 x 17

11 x 25.5

Zfold

Roll Fold

11 x 25.5

4 Panel Accordion Fold

17 x 22

Half Fold

17 x 22

Zfold

17 x 22

4 Panel-2over2

Greeting Cards

7 x 10

8.5 x 5.5

10 x 7

5.5 x 8.5

8.5 x 11

11 x 8.5

Vertical

Horizontal

Booklets

5.5 x 8.5

8.5 x 11

Floor Graphics

12 x 12

Circle

15 x 15

18 x 18

Circle

21 x 21

Circle

24 x 24

Circle

27 x 27

Circle

30 x 30

Circle

35 x 35

Circle

40 x 40

Circle

45 x 45

48 x 48

Circle

18 x 12

Oval

24 x 12

Oval

Rectangle

24 x 18

Oval

36 x 12

Oval

36 x 24

Oval

48 x 12

Oval

48 x 24

48 x 36

Oval

18 x 12

Rectangle

24 x 12

Rectangle

24 x 18

36 x 12

Rectangle

36 x 24

Rectangle

48 x 12

Rectangle

48 x 24

48 x 38

Rectangle

12 x 12

Square

15 x 15

Square

18 x 18

Square

21 x 21

Square

24 x 24

27 x 27

Square

30 x 30

Square

35 x 35

Square

40 x 40

Square

45 x 45

Square

48 x 48

Square

Presentation Folders

5.25 x 10.5

Inside

5.25 x 10.5

9 x 12

Outside

3-Inch Pocket

9 x 12

4-Inch Pocket

9 x 12

3-Inch Pocket Right Side Only

9 x 12

4-Inch Pocket Right Side Only

6 x 9

Inside

6 x 9

Outside

9 x 14.5

3-Inch Inside and Outside

9 x 14.5

4-Inch Inside and Outside

Magnets

2 x 3.5

3 x 4

4 x 8

5 x 7

4 x 6

4 x 11

4.25 x 6

4 x 7

5.5 x 8.5

Coroplast Signs

6 x 24

18 x 24

6 x 32

24 x 24

6 x 36

24 x 32

12 x 12

24 x 36

12 x 16

24 x 48

12 x 18

32 x 48

12 x 24

36 x 36

12 x 36

36 x 48

12 x 48

48 x 48

Foam Boards

6 x 24

18 x 24

6 x 32

24 x 24

6 x 36

24 x 32

12 x 12

24 x 36

12 x 16

24 x 48

12 x 18

32 x 48

12 x 24

36 x 36

12 x 36

36 x 48

12 x 48

48 x 48

Vinyl Banners

12 x 24

72 x 24

12 x 36

72 x 36

12 x 48

72 x 48

12 x 60

72 x 60

24 x 24

84 x 12

24 x 36

84 x 24

24 x 48

84 x 36

24 x 60

84 x 48

36 x 36

84 x 60

36 x 60

96 x 24

48 x 48

96 x 36

48 x 60

96 x 48

60 x 60

96 x 60

72 x 12

36 x 48

96 x 12

Adhesive Banners

12 x 24

36 x 48

12 x 36

48 x 48

12 x 48

72 x 12

24 x 24

72 x 24

24 x 36

72 x 36

24 x 48

72 x 48

36 x 36

Pull Up Banner

33 x 81

Car Magnets

9 x 9

12 x 18

9 x 9 (Round Corners)

12 x 18 (Round Corners)

9 x 12

12 x 24

9 x 12 (Round Corners)

12 x 24 (Round Corners)

9 x 18

18 x 18

9 x 18 (Round Corners)

18 x 18 (Round Corners)

9 x 24

18 x 24

12 x 12

24 x 24

12 x 12 (Round Corners)

24 x 24 (Round Corners)

9 x 24 (Round Corners)

18 x 24 (Round Corners)

Large Format Posters

12 x 24

72 x 36

12 x 36

72 x 48

12 x 48

72 x 60

12 x 60

84 x 12

22 x 28

84 x 24

24 x 24

84 x 36

24 x 36

84 x 48

24 x 48

84 x 60

36 x 60

96 x 12

48 x 48

96 x 24

48 x 60

96 x 36

60 x 60

96 x 48

72 x 12

96 x 60

72 x 24

Styrene

6 x 24

18 x 24

6 x 32

24 x 24

6 x 36

24 x 32

12 x 12

24 x 36

12 x 16

24 x 48

12 x 18

32 x 48

12 x 24

36 x 36

12 x 36

36 x 48

12 x 48

48 x 48

Display Boards

6 x 24

18 x 24

6 x 32

24 x 24

6 x 36

24 x 32

12 x 12

24 x 36

12 x 16

24 x 48

12 x 18

32 x 48

12 x 24

36 x 36

12 x 36

36 x 48

12 x 48

48 x 48

Canvas

12 x 24

60 x 48

12 x 36

72 x 12

12 x 48

72 x 24

12 x 60

72 x 36

24 x 24

72 x 48

24 x 36

84 x 12

24 x 48

84 x 24

36 x 36

84 x 36

36 x 48

84 x 48

48 x 48

96 x 12

60 x 12

96 x 24

60 x 24

96 x 36

60 x 36

96 x 48

Sintra / Rigid Boards

6 x 24

18 x 24

6 x 32

24 x 24

6 x 36

24 x 32

12 x 12

24 x 36

12 x 16

24 x 48

12 x 18

32 x 48

12 x 24

36 x 36

12 x 36

36 x 48

12 x 48

48 x 48

X Frame Banner

23.6 x 63

A-Frame Signs

18H x 24W

36H x 24W

Posters

12 x 18

22 x 28

18 x 24

24 x 36

19 x 27

Door Hangers

3.5 x 8.5

4.25 x 11

3.5 x 8.5 with perforation

Digital Sheets

12 x 18

Folded Business Cards

4 x 3.5 - Horizontal

3.5 x 4 - Vertical

Tent Cards

4 x 6.25 (4 x 16.5)

5 x 5.5 (5 x 16.5)

Clings

3.5 x 2

4 x 6

5.5 x 8.5

8.5 x 11

3.5 x 8.5

11 x 17

Letterhead

8.5 x 11

Envelope

No. 10 with window

A7 (5.25 x 7.25)

No. 10 without window

A2 (4.75 x 5.75)

9 x 12 no window

5.875 x 9

10 x 13 no window

Notepads

4.25 x 5.5

5.5 x 8.5

4 x 6

8.5 x 11

Roll Labels

1 x 1

Square Roll Label

1 x 2

1 x 3

Square Roll Label

1.5 x 1.5

Square Roll Label

1.5 x 2

Square Roll Label

1.5 x 2.5

Square Roll Label

1.5 x 3

Square Roll Label

1.5 x 3.5

2 x 2

Square Roll Label

2 x 3

Square Roll Label

2 x 5

Square Roll Label

2 x 6

Square Roll Label

2.5 x 2.5

Square Roll Label

2.5 x 3.5

2.5 x 3

Square Roll Label

2.5 x 4

Square Roll Label

3 x 3

Square Roll Label

3 x 4

Square Roll Label

3 x 5

Square Roll Label

5 x 5.5

3.5 x 3.5

Square Roll Label

3.5 x 4

Square Roll Label

4 x 4

Square Roll Label

1 inch

Circle Roll Label

1.125 inch

Circle Roll Label

1.1875 inch

1.9375 inch

Circle Roll Label

1.25 inch

Circle Roll Label

1.5 inch

Circle Roll Label

1.75 inch

Circle Roll Label

2 inch

Circle Roll Label

2.25 inch

2.5 inch

Circle Roll Label

2.625 inch

Circle Roll Label

2.75 Circle Roll Label

3 inch

Circle Roll Label

3.125 inch

Circle Roll Label

3.25 inch

3.5 inch

Circle Roll Label

3.625 inch

Circle Roll Label

3.75 Circle Roll Label

4 inch

Circle Roll Label

2.5 x 1.5

Oval Roll Label

2.5 x 4

2.25 x 0.75

Oval Roll Label

2.75 x 1.875

Oval Roll Label

2.0625 x 1.5

Oval Roll Label

2.875 x 2.375

Oval Roll Label

2 x 1.5

Oval Roll Label

2 x 3

3.5 x 1

Oval Roll Label

3.5 x 2

Oval Roll Label

3.25 x 1.0625

Oval Roll Label

3.25 x 2.25

Oval Roll Label

3.25 x 4.875

Oval Roll Label

3.125 x 1

3.375 x 1.75

Oval Roll Label

3.625 x 1.75

Oval Roll Label

3.3125 x 1

Oval Roll Label

3 x 1.5

Oval Roll Label

3 x 1

Oval Roll Label

3 x 2

4.25 x 2.5

Oval Roll Label

4 x 2

Oval Roll Label

4 x 3

Oval Roll Label

Square Cut Labels

2 x 3.5

5 x 7

2 x 4

5.5 x 8.5

2 x 8

6 x 9

3 x 4

8.5 x 2.75

3.5 x 3.5

8.5 x 11

4 x 4

11 x 4.25

4 x 6

NCR Forms

5.5 x 8.5 Without Numbering

5.5 x 8.5 With Numbering

8.5 x 11 Without Numbering

8.5 x 11 With Numbering

Print Support

Custom Templates

As a large purchaser of paper, our advocacy and purchasing preferences can create positive change all along the paper supply chain. We work with our paper suppliers to grow our use of FSC and post-consumer waste papers. Currently, 70% of all paper we purchase contains post-consumer waste fibre.

Business Cards

3.5 x 2 Rounded Corners

3.5 x 2 Oval Template

3.5 x 2

3.5 x 2 Leaf Template

Lorem Ipsum

2 x 3.5

5 x 7

2 x 4

5.5 x 8.5

2 x 8

6 x 9

3 x 4

8.5 x 2.75

3.5 x 3.5

8.5 x 11

4 x 4

11 x 4.25

4 x 6

Print Support

Artwork Guides

& Specifications

Printing Basics

File Preparation

Ordering

Dot Patterns
Color
Black vs. Full-Color Ink
Toner vs. Electroink
Ink Technology: Large Format
Bleeds & Borders
Cutting Tolerance
Crossover
Creep
Fonts
Small Format Stocks
Large Format Substrates
Acrylic vs. PETG
Fabric Backdrops vs. Vinyl Backdrops

Print-Ready Files
Understanding Workspaces
How to Set Up Your File
Large Format File Setup
How to Save Your PDF
File Color Setup
Packaging InDesign Files
Reader’s Spread vs. Printer’s Spread

Placing Your Direct Mail Order
Printing Turnaround Time
FTP Service
Proofs
Shipping
Kitting vs. Split Shipping

Payment Options

How to Order

Printing Methods 101

PPI, DPI & Image Resolution

Hero Print only accepts completed, electronic artwork, which must be press ready. We ask our clients to adhere to the following specifications. Failure to do so may result in delayed delivery.

Where possible please convert your text to paths, curves or outlines.

For print work with Spot or Raised UV, the spot UV is to be indicated on a separate PDF file, as 100% K only. Do not include it as a layer on your press ready artwork.

Please remember to supply us with all the relevant files, including linked items, for output (e.g. fonts and graphics). Do not send us any artwork with your order that is not intended for printing.

All images must be saved in CMYK at 300dpi (120dpcm).

Make sure all colours are nominated correctly as PMS or CMYK and are relevant to the job you are submitting.

Artwork for printed envelopes must have an 8mm gutter to the edge of the artwork and can only contain 1 or 2 PMS colours.

For folded brochures we have templates available in the download section of the website. These templates with help ensure your brochure folds correctly.

If you wish to send your files by FTP please contact our office to set up an account.

If you are sending your files through e-mail, please make sure that you have clearly marked somewhere in the message who the e-mail is intended for and more importantly who you are. Also let us know what files are attached and for what product.

If delivery is urgent, please check your deadline is achievable.

Electronic PDF proofs will only be supplied upon your request or at Hero Print's discretion. Please outline on your purchase order if you wish to view a proof before production.

Need Help?

CUSTOMER SERVICE

Starting from a humble, 600 square foot storefront producing one- and two-colour stationery products, Hemlock opens with one A.B. Dick press and a manual platen letterpress.

PRINT SUPPORT

Equipment expansion include two large format presses and producing two-colour direct mail for leading department store chains.

SERVICES

Hemlock moves its operations to the current location, building a 75,000 sq ft facility at 7050 Buller Avenue in Burnaby, British Columbia.

DESIGN RESOURCES

The early ‘90s marks an expansion of the Burnaby headquarters to house the new prepress department, as well as expanded press capacity, and now operates from a facility expanded to 79,000 sq ft.

OPENING HOURS

Hemlock expands to five sales offices along the west coast of North America, becoming the first BC-based printer to begin serving clients in the United States.

Hemlock forms its first Sustainability Committee, driving new internal initiatives and forging innovative partnerships with mills and NGO’s.